Six Sigma is a customer focused continuous improvement strategy and discipline that minimizes defects.It is a philosophy to promote excellence in all business processes with aggressive target goals.Six Sigma is a five phase methodology for continuous improvement which uses a metric based on standard deviation.It is also a statistic which describes the amount of variation in a process.Six Sigma is focused on customer satisfaction and cost reduction by reducing variation in processes.Īt the core of the method, Six Sigma utilizes a discipline that strives to minimize defects and variation of critical variables towards an achievement of 3.4 defects per million opportunities in product design, production, and administrative processes.
